Reaping the Benefits of a ‘Contactless’ Future
Every day across the UK, automatic fare collection and real time data management systems developed by Parkeon are helping bus operators meet the needs of millions of their customers.
From vehicle hardware innovation and mobile platforms to cloud-based back office support and open payments systems, Parkeon is creating value for public transport operators while simultaneously improving the passenger experience.
The company has an extensive track record as the UK’s leading ticketing technology partner for bus operators, and is now actively engaged in rolling out systems that will help deliver the industry’s vision of contactless travel across the board by 2022.
“The bus sector is embarking on an exciting journey towards a more customer retail-focused, integrated and contactless payment future,” says Gavin Trimnell, Parkeon’s Head of Sales and Marketing.
“Currently, most operators are able to process cash and ITSO smart card transactions, and mobile ticketing is gaining traction….but open payment systems such as contactless EMV, and mobile payments such as Apple Pay or Android Pay, are set to revolutionise the fare collection landscape over the next few years.
“Moving into the contactless era does present operators with challenges, but Parkeon possesses the experience and technology to ensure that hardware, data transfer systems and back office security deliver a future-proofed return on investment.”
Parkeon is at the forefront of the contactless movement, through hardware innovations such as the new Wayfarer6 driver console, the established Wayfarer200 ETM and its industry-leading back office architecture.
The Wayfarer6 is already fully enabled for contactless transactions and has been specified by Transdev Blazefield for its entire fleet in Lancashire. The operator has also uprated Parkeon’s Wayfarer200 console to include an EMV contactless card reader approved to the necessary banking standards.
“Our ability to integrate ticketing and journey validation with a clear pathway to ID-based and smart open payment systems means we are well positioned to help bus operators of every size get ready for the contactless revolution, optimise market data and satisfy the expectations of an increasingly tech-savvy customer base,” says Gavin Trimnell.
- Wayfarer6: Parkeon’s next generation driver console boasts a high performance 32 bit processor for fast transaction processing and printing, along with multi-format contactless capability, including EMV contactless bank cards and ITSO. The technology provides barcode reading capability, 4G connectivity, location-aware SatNav/route learning, and a touchscreen option. Additionally, it offers automatic destination updating, 2-way driver messaging, RTI and fleet management, along with sophisticated third party integration covering scheduling systems, vehicle telematics, voice radio systems, CCTV and passenger Wi-Fi.
- Cloud-based back office: Parkeon has developed a cloud-based back office solution with the ability to transform connectivity between on-vehicle ticketing consoles and real-time data linked to fleet management, route adherence and customer information. Both the Wayfarer6 and Wayfarer200 communicate in real-time with the back office, enabling web-based reporting and system configuration.
- Open payments: From Apple Pay and barcode reading to ITSO smart cards and contactless bank cards, Parkeon is at the forefront of open payment systems that offer efficiency for operators and convenience for consumers…all underpinned by banking protocols that ensure security in every area of transaction and reconciliation.
- CloudFare®: This open payments pathway enables operators of every size to move easily from cash, ITSO and commercial smart card transactions to EMV contactless, mobile payments, account-based ticketing and smart device fare collection.
- Mobile: From passenger information to mobile payments, Parkeon provides mobile systems and apps that meet the needs of both ‘generation m’ and operators, while simultaneously delivering the real-time information that feeds displays, apps and live web-based bus location tracking in Google Transit.