• parking service support
  • parking service support
  • parking service support

Parking Service Support

Parking Service Support & Maintenance

  • Parking service support and maintenance provided by Parkeon helps ensure your parking operations run smoothly
  • Optimum performing parking operations – maximises parking revenues for Operators
  • Providing next working day fix or support for all our customers ensure the reliability and availability of Parkeon products & services is second to none
  • Our Bureau services provides a complete ‘hands-off’ management, service and maintenance solution for your parking operation

Description

Parking Service Support & Maintenance

Offering the ultimate in service, Parkeon comprehensively covers the whole of the UK , providing next working day fix or support for all our customers. Reliability/availability of Parkeon products & services is second to none, delivering the highest mean time between failures for parking terminal equipment.

Comprehensive service to ensure optimum performance and reliability of your parking estate

  • Maximise revenues
  • Minimise customer complaints
  • Guarantees peace-of-mind for Operators
  • Assists our customers to keep within their budgets with a fixed monthly cost

All work is carried-out by fully trained Parkeon service Personnel

  • We can track our engineers’ movements and tell you exactly where they are in real-time
  • Repairs are allocated to service technicians immediately via personal digital assistants (PDA) systems
  • Field reports e-mailed to customers upon completion of work to ensure service level agreements are maintained

Bureau Service

Maximise parking revenues and minimise customer complaints with our Bureau service. The complete ‘hands-off’ management, service and maintenance solution – we take care of everything including:

  • Ticket supplies replenished
  • Batteries replaced when necessary
  • Vandalism and attempted break-ins attended to
  • All routine servicing and maintenance
  • All means of payment processed and reconciled (all you have to do is collect the cash!)
  • Financial, operational and statistical reports provided at the intervals you specify and in the format you prefer
  • Access to Parkeon’s Parkfolio web-based back-office system to which all your parking terminals communicate via a wireless network
  • Our Bureau Service is set at a fixed monthly fee plus the cost of consumables – makes budgeting easier

 

Complete an Enquiry form >>       Telephone: 01202 339494